ITM - ITM offline while we investigate an upstream provider incident – Incident details

ITM offline while we investigate an upstream provider incident

Resolved
Operational
Started 1 day agoLasted 8 hours 17 minutes

Affected

Homepage (itm.studio)

Major outage from 10:58 PM to 7:16 AM

Moment Pages

Major outage from 10:58 PM to 7:16 AM

Brand / Creator Pages

Major outage from 10:58 PM to 7:16 AM

API

Major outage from 10:58 PM to 7:16 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    ITM is currently offline while we investigate a security incident reported by our upstream infrastructure provider, Railway. Out of an abundance of caution, we have taken ITM offline while we assess the situation.

    We will share updates here as our investigation progresses. Thank you for your patience.