ITM - Issue with upstream cloud infrastructure provider – Incident details

All systems operational

Issue with upstream cloud infrastructure provider

Resolved
Major outage
Started about 2 months agoLasted about 6 hours

Affected

Homepage (itm.studio)

Major outage from 10:00 PM to 10:56 PM, Operational from 10:56 PM to 11:27 PM, Major outage from 11:27 PM to 4:16 AM

Moment Pages

Major outage from 10:00 PM to 10:56 PM, Operational from 10:56 PM to 11:27 PM, Major outage from 11:27 PM to 4:16 AM

Brand / Creator Pages

Major outage from 10:00 PM to 10:56 PM, Operational from 10:56 PM to 11:27 PM, Major outage from 11:27 PM to 4:16 AM

API

Major outage from 10:00 PM to 10:56 PM, Operational from 10:56 PM to 11:27 PM, Major outage from 11:27 PM to 4:16 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    Our upstream cloud infrastructure provider is experiencing a major outage. All ITM services are affected.